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Gabrielle Pecher

4 years ago

My husband and I found a pre-owned Cadillac Escala...

My husband and I found a pre-owned Cadillac Escalade online that we absolutely loved,but we were a bit nervous to go to a dealership we were unfamiliar with. We decided to make the hour trip to at least check out the car and are so glad we did!!! We worked with Dave who was great! He wasn t your typical pushy salesman AT ALL! He was very knowledgeable about the car yet didn t try to sell us on it while educating us. He stayed an hour and a half late with us while we went back and forth trying to make a decision. His manager was also very nice and gave us not only a fair but a great price on our trade in, which definitely helped in our overall decision to buy the car! They also didn t complain or bat an eye once with our 2 toddlers running around which is one of those small things that mean a lot to parents. Dave was incredibly nice and went above and beyond to answer any questions we had, if he didn t know an answer he did some research instead of giving us an answer for the sake of giving us an answer, made sure we got our free trial with OnStar without having to chase him down or remind him to do it, helped transfer everything to my new car and showed me again how to use all the features before I left. Never once did we feel pressured to buy this car or rushed when he stayed late for us! Thanks Dave for making what can be a very stressful experience a very enjoyable one!!! The whole team from Dave to his manager to the finance gentleman were all exceptional! Highly recommend this place.

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