Worst customer service experience I've ever had.

Worst customer service experience I've ever had.

An employee cancelled my order without telling me and proceeded to blame me for the issue.

Told me it was not a big deal because the money would be go back into my account within 3 days, and that I could just re buy the product I'd already paid for.

At the time I didn't have enough money to just drop 550$ for the second time in 2 days.

I'd already made a non refundable appointment for the installation of the product for the following day, so waiting 3 days for the funds to be reimbursed wasn't an option.

The staff just continued to insinuate that it was my fault for canceling the order (which I absolutely did not do)

Horrible customer service, I will never go back to the this location.

Visions have been very hit or miss in my experience.
The King George location was absolutely great when I shopped there.
Absolute opposite experience at this Marine Drive location.
Avoid it.