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Review of Fairmont Resort

Room was extremely small for the price. First room...

Room was extremely small for the price. First room had a blocked shower, manager wanted to "try and fix it". Explained we were there for two days to relax and not happy about people being in the room. Moved to a second room. Didn't realize until the next morning that the courtyard was right under the walkway to the recreation area and everyone could see everything from the glass doors, couldn't even let the sun in and kept the curtains closed the whole time we were there. Towels were extremely dry and rough, felt like exfoliator on our skin. Stains on couches. Mattress so hard we both woke up with back pain. Mini bar had goods missing from it and a half drunk bottle of wine. Extremely poor value for money with substandard rooms at an unreasonably high price. The buffet for dinner was so overpriced we could have gone elsewhere and had better food. All we had was the option of beef or pork roast with sides, about 3 salads and cheese and fruit. That's not a buffet! Would not recommend anyone stay here. The only people that were amazing were the concierge team, namely Adam who provided us with great advice on where to go and we enjoyed every minute of these locations!