Kenneth was professional and courteous upon his ar...

Kenneth was professional and courteous upon his arrival. He made sure he understood exactly what our experience was with the HVAC issues. I felt like he actually listened to me - which sometimes doesn't happen when a technician comes to the house. He quickly assessed the issue and had it repaired. Then he and Gary checked breakers to make sure everything would continue to work correctly. I appreciated that Gary was willing to assist Kenneth by going back out to the truck for materials and not just stand there since he was the supervisor. This was a great experience and I will continue to use Coolray in the future.