We had an amazing stay in Rome. The staff was amaz...

We had an amazing stay in Rome. The staff was amazing. We had difficulties getting there and our luggage didn't make it on time as a result. They were very helpful and communicated with the airline on our behalf so that we could enjoy our trip. They gave us some kits that had all the essentials so that we didn't need to rebuy everything. We were there on our honeymoon and they had a bottle of champagne and some treats waiting for us in our room. Very helpful with procuring taxis and tips on where to eat and so forth. I highly recommend this amazing property!