Demon Reeves

Review of Austin Infiniti

I was very disappointed with the service. I droppe...

I was very disappointed with the service. I dropped off my car for service on monday, received a call the next day tues evening that my car was ready for pick up. I scheduled my morning and drove from Killeen Tx, when i arrived i paid for the service in full, was waiting for my car when service tech Bobby came out and told me my car was not ready. I had spent gas and toll fees on this trip to make it in time and back to Killeen to start my job that morning, but my car was not ready. I felt this mistake shouldn't have happened from this Infiniti dealership. I am very disappointed after spending $3325. I will not be using this dealership in the future for my car services.