Everyone was very helpful and friendly. I'm pretty...

Everyone was very helpful and friendly. I'm pretty sure they were being straightforward with me. I don't think I got what my car was worth for the trade-in, but it was late, I was tired and I just didn't have it in me to argue or to sell it myself. I'm not a haggler, so I probably overpaid, but that's on me. The only thing I would complain about is the awful, overwhelming smell of cigarette smoke in the Financial Manager's office. It was very off-putting and gave me a headache. Marlon, Nelson and Jose were all very nice.