Ash P

Review of Crosby Volkswagen Audi

I don't believe I should put a star rating for the...

I don't believe I should put a star rating for them at all.

I worked there for 4 months. GM made me feel like my job was secured once the technician quit. My job position was created to babysit the CPO technician because they couldn't keep track of where he was from time-to-time. Due to either lack of applications or no suitable applicants, they were unable to find someone to fill the technicians position which is where all of the problems started.

When I started working there was no one in my actual position to train me. I was informed by other employees though that, the reason they didn't work there anymore was because of the pressure the managers put on them and therefore caused them to quit before they hired a new employee for that spot. I did not receive adequate training, I had to ask for help a lot because they did not spend more than one to two days training me. When I actually requested more training, sometimes it would take weeks for them to reply to my emails.

The Thursday before they terminated my position we started the process of getting me approved for a car loan because my current car is/was falling apart and I ran into an issue where I desperately needed assistance. They said they care about their employees and persisted on helping me secure a loan. A day later or the following Monday they informed me that I have been approved for said loan. I was WAY beyond excited to build better credit and finally get myself on track.

On the Tuesday other employees were telling me that the car I was purchasing is being taken into the shop to be worked on to get CPO certified and soon to be in my hands. That same day, when my shift ended, they terminated my employment without cause. Leaving me with worse credit than when I started with due to a HARD credit check, a car that was unsafe to drive and they were informed the condition, and depressive spirits. I was left feeling used, unmotivated, and hopeless.

Had I known they were getting rid of my position, I would have NEVER taken their offer of "help".