3 years ago

I found their representatives very unreliable and ...

I found their representatives very unreliable and rude. My agent Jennene Thomas cannot be reached by phone. She has an outdate voicemail, and cancels on her appointment just 1-2 hour before the scheduled appointment. I came from out-of province just to view the property.

She did not even bother calling to cancel the appointment. Overall their agents are very difficult to get through, and I am not going to be dealing with them both now and in the future.

If they cannot even be reliable about showing up on time for viewing a property, what does it say about the service they offer to their actual tenants? I guess my mistake is I didn't read the reviews from other people who have dealt with this company, as it looks like the same problem is happening to many other people, and they are not making any effort to do anything about this.

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