Nate Sullivan

Review of West Hills Jeep Chrysler Dodge

I have had the pleasure of interacting and observi...

I have had the pleasure of interacting and observing Rick in the service department on a couple different occasions. Rick is very professional and very cordial despite being slammed with customer requests. His knowledge and respect for customers really stands out. He acknowledges customers readily as they step in, and is calm in his interactions with customers even when the customers are frustrated. He got my girlfriend's Jeep in readily and gave me multiple reminders when it was done. He'd unnecessarily apologize for the slightest delays despite it being obvious he couldn't speed the process up. He also has an impressive memory, I came in for a problem over two months ago (part was on back order) and he remembered my car problem instantly. Great guy, he definitely knows his trade.