Kate L

Review of COVERT CHRYSLER DODGE JEEP

So, we don't have our car back yet - they have a c...

So, we don't have our car back yet - they have a crazy number of cars in line to be repaired (450+) ahead of us. So, it'll be another few weeks. Reason for the 5 star - the service department was awesome when our car engine did bad things & we were towed in. We had been on our way to pick up my MIL's ashes for her funeral 2 days later. Needless to say it was a very bad day. When we told the service department what had happened, they immediately took my husband in their courtesy vehicle to the funeral home to take care of that, while I took care of the car getting in the service que. We would've settled for a good cab company name as we don't live in Austin. The employees were awesome jumping to our rescue that afternoon. For that alone, they get 5 stars. Many places would've given us a phone book and said to call a taxi since the funeral home was a bit farther than the courtesy vehicle typically drives in the area. Thank you Covert's!!!