I have no words ... something like this never happ...

I have no words ... something like this never happened to me, 4 months ago we took over this property..after less than a month Engie took off the gas contactor..this after making the shift (electricity and gas) that of the light no problem, instead the voltura gas is not made and not communicated (as would be normal) this until they removed the contactor ... of course I immediately called Engie and I was told that there was a block of arrears of the previous tenant. Beneee .... I start immediately to ask for a new feeding always with Engie, after 3 weeks of atessa and N phone calls tell me that the practice is refused and that I am free to make a new contract with any other supplier ... OK, contact Edison ... after about 2 weeks they tell us that they have to close the file because PDR is not free (Engie block). I'll call Engie right away ... "but no, lady, watch that the file has been closed, therefore the PDR is free. OK
I contact Eon gas and after another 2 weeks surpriseaaa ... the same thing as before, I stop Engie. I keep on calling and I get the same answers (impossible, you are free to do with any other supplier) Contact Eni another 4 weeks pass and I receive the same answer .. ENGIE block
I call Engie again and ask for the opening of another file ... 10 days pass again and TODAY the request has been refused again ancora DIOOOO
But are you monstri ???! Do you have any idea how it is without hot water ??! Without the possibility of cooking ???!
AND ALL THIS FROM 3 MESIIIII !!!
SHAME ON YOU!