Anybody considering taking their car to the servic...

Anybody considering taking their car to the service department here: The service department here does not know the difference between conventional oil and synthetic oil. I called in to ask about synthetic oil change, and was told it would be $80. I made appointment for synthetic oil change. After the work was done I asked what oil they put in the car, they didn't know. They acted like they have never heard of synthetic oil before, and said they don't even have it in their shop.

They assume that everybody that walks in the door is ignorant. There is nobody knowledgeable working the service counter. Their job is to sell you on services, not explain what work will be done, how it will be done, or give you any useful information that allows you to make an informed decision.

The mechanics at the back of the shop probably do good work, this review is based on the service desk experience, and misleading/fraudulent information provided by the ignorant employees.

$80 for an oil change using what is likely to be Petro-Canada Supreme conventional oil. Just go to jiffy lube, or some other quick lube place if your car is out of warranty.