S. and N. are different. S. response time is extre...

S. and N. are different. S. response time is extremely slow. I was there for a aca.dance and didnt have any hot water! no one came to help. They did not respond to my NEED for transp. around the campus. I needed to be accomodate for diabetic reas. With such large campus, not having room service 24/7 is unacceptable, esp for the condos. The rooms were loud from being next to kids, I specifically requested a quiet ish room. I also had to pay BEFORE, HAVING to request a refund etc. Though I received a refund, I cant control the reaction from my friends at the event and when I was upset. As a lifelong Hilton Member, I could not believe this was a Hilton. I hope time will help. yeah, I will try again, maybe for a smaller event, but that day, who knows. Hope for the best