Sharon Cebolski

Review of Pacific Haven HealthCare Cente...

I was having some respiratory issues and was taken...

I was having some respiratory issues and was taken to UCI Hospital for treatment on my heart and lungs. I stayed there for a few days, then I was transferred to Pacific Haven Subacute & Healthcare Center for rehab therapy. They had given me several options of other SNFs to go too, but I chose this facility once before and chose them again! I was very happy to come back to the facility, because I knew the staff and everyone there would take good care of me and knew the facility was well maintained. Upon my return to the facility, some of the staff remembered me and welcomed me back. The cleanliness of this facility is amazing! I literally watched the staff clean, clean, clean, clean from the top to the bottom of everything in the facility. The EVS staff is constantly cleaning and wiping everything down to maintain the cleanliness of the facility. The Rehab Team is amazing! They really know to get someone moving. I was able to get my mobility back and truly appreciate Scott and Phoebe for their time and patience with me. Despite the pandemic concerns, the Activities department was great and so much fun! They offered outdoor & indoor group activities for the residents, with arts and crafts! Jazmin and Sandra are great and have so much patience with the staff. They really make it feel like you're staying in a resort, rather than a nursing home. My CNAs and the Nursing staff are so good! If I could, I would give them "10" stars for the jobs they have to do. They all took great care of my needs ... understanding that they are all very busy with so many different things. All the staff was respectful and kind to me and my needs. The food is also surprisingly GOOD! It wasn't your typical hospital style food, but it was very tasty! The diversity of the food was really good too! They served me Asian, Mexican, Italian & American style foods and sometimes a combination of the cultures. For it being SNF food, I really enjoyed it.

I am very happy with the care I received from Pacific Haven Subacute. If I ever need to go back to a SNF again in the future, I'd definitely return to Pacific Haven again ... I wouldn't want to stay anywhere else! I would highly recommend this facility to my family and friends. I am leaving the facility stronger and healthier than when I was admitted. I feel like I'm leaving my family, but know that they'll be there for me.