G

Gil Hanoch

3 years ago

I got great service at this place, but when return...

I got great service at this place, but when returning the car to Washington DC, I was billed for extras that I declined in my contract. I complained about it in writing and never heard back. I know that the NC place deserves 5 stars, but am desperate and hope to get the attention of Enterprise. After renting from them many times, I will not go back if this is not fixed soon.

6/27/2018: I didn't get a response from Enterprise, but I do see a refund on my credit card, correcting the billing. So, I am raising to 4 stars and not 5 given the hassles with the incorrect billing.

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