Hospital treatment experience was very good. HOWEV...

Hospital treatment experience was very good. HOWEVER, dealing with the billing department was atrocious. I received calls for payments prior to receiving bills in the mail. On multiple occasions I confirmed my address with them, however they never updated my record. They then managed to send an emergency physicians bill to collections (which was only $88.90) because I refused to pay a bill which didn't align with my explanation of benefits (which said I owed $200+). The reps were unhelpful in clarifying and setting up a payment plan wasn't negotiable. If you are in Boston, go to a different hospital. We have plenty of good ones, where you'll get the same level of care, and less of the headache after the fact.