I would love to give this property an all 5 rating...

I would love to give this property an all 5 rating but sadly I cannot. Upon arrival the valet yanked my luggage out of the car so quickly that he ripped the wheel off of my luggage. He asked what is this and I informed him it was the wheel that he had just torn off my luggage. He took my luggage to the front desk and threw the wheel back into my car. I parked and removed the wheel and took it with me into the hotel. He greeted me and took my bags to my room to deter me from going to the front desk. I did not want to upset him as I knew I would be there for 2 nights. I called the front desk and asked for a pair of pliers and hammer and I was going to try and repair my bag. The maintenance person that brought the tools tried to repair my bag in the room. The Engineering manager came to see what the problem was and asked if I could roll the bag with the 3 remaining wheels and I said it is possible to roll on 2 wheels but it came on 4 wheels and I would really like to leave with 4 wheels. The maintenance man asked me to let him take the bag and he would return it repaired in 15 minutes. He returned my bag repaired with all 4 wheels.

I went into the restroom and there were dead bugs under the sink and next to the toilet (I have pictures). This was disappointing, as was the dirty tub. I had to wear shower shoes to take my shower. Aside from these 2 instances, I enjoyed my stay. I had to call the front desk to get a key to the mini bar to use as a refrigerator and this was somewhat of an inconvenience but I appreciate the front desk allowing me to have a microwave. I also had an amazing time at the Spa and a wonderful hot stone massage from Agnes. It is for this reason that I am giving this hotel 4 stars and will be visiting them again for my stay-cation.