J. Cro.

Review of National Debt Relief

While I appreciate their customer service and they...

While I appreciate their customer service and they did try to work with me to make me happier after their original intake person purposely misled me (told me this was a debt consolidation, not a debt payoff where they allow your credit to get totally shot by not paying for months on end and then taking a payoff "deal").

Their projected savings is also misleading.

For example, the amount of debt I put into the program was $9,000.

One credit card I thought was part of the program actually was NOT. In that case, after finding out it wasn't like a year later, I was able to strike a deal with the creditor directly to pay $900 as a pay off (on a $2,000 card). I happened to have it because of a tax return, so woo. I was able to do it myself and saved myself 60%.

So then...they don't mess with the creditors until you have a least half the pay off amount. One creditor dropped out the program, so I still had to pay that creditor directly (which I also struck a deal with directly).

That dropped my debt amount down to $7,000 in the program.

Currently I have one creditor left. By the time I done paying into this program I'll have paid $7,500 to them. So all I'm saving is interest, which I could've gone to ACCC (GO TO THEM!!!! American Consumer Credit Counseling!!!!!!!) and saved my credit.

They don't tell you all these fees they charge you. And it doesn't show up unless you know where to look.

For example, one of my creditors was originally $2800 owed. They got an agreement for $1350, so they send you an email saying "We've saved you $1450!! That's more than a 50% savings!!!" Sounds great, right??

BUT, they charge a "one time fee per creditor" that is half of whatever the agreed amount is. I got charged $740 by them for this one creditor.

So now my savings is about...20%, not 50%. BUT!! That's not all, I get charged for EVERY LITTLE FEE--I get charged by them a monthly service fee of $10 (that's $500 over the life of this program for me). I also get charged $12 by their secondary company GLS monthly (another $750 over the life of the program). Then, I got charged at least 10 times $170 for LAWYER FEES ($1800 to $2000 over the life of the loan). They even charged me the $1.50 it took them to PAY OVER THE PHONE!

It's totally misleading. I'll NEVER use this company again.