I scheduled an appointment advising the person tha...

I scheduled an appointment advising the person that I have a known leak, but when the technician came out her told me, "you have a leak, that's your problem". I starred at him amazed that he expected me to pay him for what I already knew and informed Cool Ray of at the time I made the appointment. He stood there asking me what I wanted to do. He proceeded to tell me that it would be a fe of $300 + to find the leak and an additional fee to fix the leak. I asked does any of this money go toward the repair. HE advise me, no. He said or, I can add freon for $90/pounds and that I was very low and would need 4-5 pounds. I told him that would defeat my whole purpose if I have aknow leak. I guess I'm jsut frustrated because had the person that scheduled the appointment told me about the lak finding fee + the leak repair fee, I would have made a concious decision. I feel deceived and misled, only to get a techician to make me spend more money and still not have my problem fixed. I don't think I would be referring my clients to Coolray.