B

Buddy Evans

4 years ago

The rooms are nice, but the staff was a bit young ...

The rooms are nice, but the staff was a bit young and immature. They were professional but they didn't understand the needs of someone from out of town. I called about parking and they never said there was valet service. I took an uber all weekend and on Sunday one of the staff asked me if anyone told me about the shuttle service. I said no and he then filled me in. The hotel lobby is full of drunks during events at PPG Paints Arena. Hard to get in and out during those times. That bar should be for staying customers. Overall I suppose because of the proximity to PPG I'd stay again. Like I said the Hotel itself was clean and the rooms are nice.

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