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My wife and I were in a pretty bad accident 3 week...

My wife and I were in a pretty bad accident 3 weeks ago coming home from our holidays in Osoyoos (towing the boat) Totalled a brand new Jeep Grand Cherokee on Hwy 1 with only 1500 kms on it. Sandy and I walked away with minor injuries but it could have been so much worse. Thankfully were both ok and on the mend! However dealing w ICBC was a whole different story. The total loss dept at ICBC did their very best to argue, get their facts incorrect about replacement costs, offer tax vouchers then deny they offered them, delay the process, use a 15% off MSRP Chrysler sale that was on against us as a way to estimate the Jeep's worth and drive down the valuation and do everything they could to settle at an amount which would only pay for a two year old replacement Jeep with 30K on it. Long story but that's the gist of it. The reason I'm posting this is isn't to bash ICBC so much but to thank Coquitlam Chrysler. They went so far beyond what they needed to do to help us get through this and although we had to put some cash into the deal they were able to get us back into a new almost identical vehicle. I can't thank the folks at Coquitlam Chrysler enough specifically Stafane, Ali, Darryl and Shamal for what they did to help get us through this not only for the deal on the Jeep but by the way they treated us. No sales pitch at all from me but... If you're ever in the market for a new or used Dodge vehicle I can't say enough great things about the dealership and the people that work there. Thanks so much Coquitlam Chrysler, we're customers for life.

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