Deborah Kelly

Review of JW Marriott New Orleans

Donovan Miller refused to let us speak to the mana...

Donovan Miller refused to let us speak to the manager, a guy named George , whose apparent last name we were not allowed to know after waiting in the bar for over 4.5 hours to check in to our room .
When we were finally checked in ; it was long past the 4PM check in time .

My husband and I travel around the world and this is by far the worst experience we have ever had with hotel staff
Robert and Deborah Grundleger