Kevin Khieu

Review of Opus Hotels

I booked this stay with my Chase Sapphire Reserve ...

I booked this stay with my Chase Sapphire Reserve so I got a double upgrade, $100 dining credit, and breakfast for free. The double upgrade was kind of questionable. The deluxe room was not that special. It could have been at a nice Holiday Inn. They serviced my room at 7 pm which was weird but nice. When I called for room service, I was told it would take 25 min but it took an hour. That s besides the point though. The biggest part is the front desk staff rocks!! There is a very nice woman from Australia (I don t know her name) and John (another very nice staff member). They both went above and beyond. I ll be back just for them.