JOSEPH WANG

Review of Patroids

Terrible customer service. Emailed 6 times, waited...

Terrible customer service. Emailed 6 times, waited for 7days till they responded to my issue. Worst of all, my account was suspended so when i needed to activate my account, i had to wait for another 7 weeks and had to reapply again. The hotline was no longer available so there was no other way to seek advice from. Bad experience with Grab. Hope they fix this issue as soon as possible.