Steve Fuller

Review of Mainely Tubs

We've made several Mainely Tubs purchases over the...

We've made several Mainely Tubs purchases over the years, but never again. We recently bought a unit for our ski house. Tub was delivered by their awesome delivery crew. Our electrician begins the process of wiring it up to the existing 220v system and notices multiple stickers inside the unit saying 110v. Uh-oh. So we check the receipt -- "220v unit." We call Mainely Tubs. After a lot of scrambling, we're told -- "Looks like we delivered the wrong unit." The electrician packs up all his tools and starts to load his truck. We get another phone call -- "We now think we converted that tub to 220v, so go ahead and ignore the stickers." Bottom line -- it was an expensive screw up. And while mistakes happen -- it's been Mainely Tubs reaction that has been most disappointing. No "hey, we're sorry about that." Just a shrug of the shoulders. Definitely our last purchase from them.