Kevin Byrne

Review of Finnstown Castle Hotel

As you arrive to the hotel it feels like a luxury ...

As you arrive to the hotel it feels like a luxury venue, the gardens are beautifully kept and the Christmas decorations look carefully and tastefully chosen. However, this is where things unfortunately peak. I'm careful not to exaggerate small things. I've read some reviews complaining the sink splattered them for example. Such commentary is ludicrous i feel. However, this hotel has big problems in my opinion under the surface rather like a badly plated piece of gold, the smallest scratch reveals a rather poor metal underneath. The interior is dated and this is not really an issue for me personally but it's by no means 4 star. The toilets however take the award for the "worst toilets I've ever encountered in a working hotel" and I've seen a lot of hotels! The floor was flooded with run off from a wall urinal which was marked as "out of order" and wrapped with a bin bag and what looked like an old mayonnaise buckets catching the drips. This was the toilet left open for use for a wedding party! As well as being a health hazard it was just unacceptable. I would have liked this to have been my only "discovery" but as I ambled around the grounds I came across what appeared to be an actual full size rubbish dump to the rear of the hotel! I can only imagine then number of vermin that it attracts. The staff particularly one of the lady managers on duty was wonderfully welcoming on the plus side. Apart from her, the rest of the staff seemed uninterested. The venue has huge potential to be amazing. I wish the interior was as luxurious as the exterior.