Hayley

Review of Starwood Hotels & Resorts Worl...

The hotel is a typical W but the parking situation...

The hotel is a typical W but the parking situation is terrible. Your only two options are to valet or park in a city garage which will be full during events at the American Airlines center. Traffic getting to the hotel will also be a pain during events, so check the calendar.

We also had an issue with the water temperature while we were there. We struggled with getting it to moderate. It was either scalding hot or ice cold, neither of which makes for a comfortable shower. I asked them to look at the issue, but all they did was check to make sure the max and min temperatures were in the acceptable range.

The staff overall was very nice and you do have access to the Bliss spa while staying there.