So we are visiting Columbus from Michigan, where t...

So we are visiting Columbus from Michigan, where the nearest Brio is about forty miles from our home. As luck would have it, we spied the restaurant from our hotel. We ate at Mitchell's steakhouse last night and we do like to dine. We arrived at six thirty, kind of casually dressed so we took a seat at bar. The bartender was slammed, our appetizer order I think never got put in , 45 min with one round of drinks and bread - no one has taken our dinner order. I tell manager at end of bar. 20 min later I leave 15 bucks on the table and we go to leave. Not wanting to look like we are walking out on our bill and waste food we ask to speak to the person in charge. Dave Sharpe to the rescue. They were slammed, and when he came up from the kitchen, you could see he was working back there-. Things happen, we were disappointed our first attempt to get fed failed. .we really wanted to just leave quietly, but Dave overwhelmed us in his effort and genuine concern that we have a "wonderful" evening. Even when he knew, especially when he knew it was not likely we would be back soon. Lucky company...great manager. There are about ten other quality restaurants in that Polaris are, managers like Dave will make or break a restaurant in that market.