Clare Burns

Review of Regency park Hotel

Stayed here in December 2016 and happily settled i...

Stayed here in December 2016 and happily settled into my room and had a shower it wasn't until I was sitting on my bed watching a movie that I noticed my bed was covered in bed bugs. I immediately called Reception and was moved to another room within ten minutes. I truly believe the staff were shocked in finding the bed bugs as they took photos and moved me swiftly, apologising continually. In addition I was told by the desk staff at check in that breakfast was served until 10am so arrived down the next morning around half 9 to find it had stopped serving moments before.