What s good: Very pretty location. Historic hotel...

What s good: Very pretty location. Historic hotel & historic golf course. Beautiful village within a short walk of the hotel. The pool is heated to 85 degrees and very nice. Brunch at the Deuce at the Clubhouse next to the famous #2 Course s 18th hole was excellent and a bargain price. The free shuttle.

What s not so good:

No WiFi in the Conference Rooms unless your organization pays extra and arranges for it. No WiFi at the pool. The WiFi in the room would periodically reset without warning.

I will preface my story that follows by stating that we are pretty tolerant and relaxed about children having three of our own. The door between our room, 428, and the next room, 427, was not soundproofed. We could hear any conversation going on in Room 427, and it was occupied by a group that included six young girls who were very loud (including singing at the top of their lungs) while for the first three hours of the evening we tolerated it, once it was well past our bedtime, they kept us awake late into the night. Finally around 11pm we complained to the front desk who promised to send security, however security didn t show up to quiet them down until over 30 minutes had passed.

They departed the next morning, however the cleaning staff did not check the alarm clock in the room, which the girls had either set maliciously or by accident, and while the room was vacant the next night, the alarm clock began to continuously go off the following morning before the crack of dawn, at 5:40am. We complained to the front desk however security didn t show up for over ten minutes before they shut off the alarm. By then we were wide awake and unable to go back to sleep.

The cleaning staff of any good hotel knows to check the alarm clocks in a room after it has been checked out to make sure that a guest doesn t maliciously or accidentally set an alarm to go off after they have departed. The slow response of security when guests are acting obnoxiously is a problem.