Came here for business. Check in experience was a...

Came here for business. Check in experience was aweful. Very impersonal and gruff young woman checked me in. I did mobile check in for expedience and let her know. She proceeded to check me in with the standard method. When I asked why my mobile check in did not go through she told me "your just a silver member". Ok. Haven't heard that before. No problem with other Hiltons. Ordered room service and again, the person taking the order seemed in a bad mood as well. Had to wait a while for a shuttle to take me to my room. Apartment complex feel and very spread out. Not good for business convention. Room is a large suite and nice. Bed is mediocre. Definitely not a good first impression for me.