M

M Mar

3 years ago

This place is a torture chamber! DO NOT put a love...

This place is a torture chamber! DO NOT put a loved one here! Here is a list of what they have done..

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1- I came to visit my elderly family member on sat oct 14 ...The nurse said my loved one was not diabetic when she was!
I asked the aid which is a large african american woman with long braids to kindly help her in the wheelchair because she should not lay down all day and get bed sores...her response "NO!"...I was in shock..she then gave me a dirty look..I walked out and my little 5 year old stayed in there while I was outside the door..my little girl said she yelled at nana! I then saw the woman giving meds who was phillipino...I said please put her in the chair, she said.".I will not move her from the bed to chair so NO!" I am in disbelief at this point..I go to the new nursing administrator on duty for the weekend who was african american and large and tall....I told her what happened..instead of apologizing she makes excuses and says.."our employees have 10 patients each so its your problem not ours...we are understaffed" .
She has not eaten or made bowels in days...it is not being documented....no doctor has seen her...I had to ask several times for stool softener! If you are not there...they will treat your family member worse than an animal.

3-My loved one had ro use the bathroom..I ran up and down the hallway asking for help..noone to help and they have rotten attitudes...finally an aide named Stevenson tool her...she needs oxygen 24/7..she took off her oxygen..i told her no she needs it..Stevenson said...she dont need it! THE PATIENT IS SAYIN SHE CANNOT BREATHE! Stevensom insisted she still does not need it..are you kidding me.I asked her....how about I pinch your nose closed and tape your mouth and tell you that you do not need oxygen?

3 - My family member was supposed to go to physical therapy on sunday which is why she is there...she said noone took her today..the nurse said she does not want to go because yesterday she was sick so why bother!? Still no doctor came to see her...

2- Next time I visit.....my family member is by herself telling me she is suffering...there are no aids, nurses to be found for two hours!
They were all sitting in the lounge area having dinner and left the patients to fend for themselves...the nursing director and supervisor are in their office clueless to what was going on..my loved one is old and cannot walk...she was vomiting and making in herself ..and I ran down the hall several times begging for help..they ignored me... I saw an aide having a personal conversation..I said help her! She looked at me and walked away! There was noone there...she was also due for her meds an hour ago! Noone there! Her roomate Elsie said please help me! I called the nurse for her 3 times
..she threw tylenol on the counter and said "if your so sick..gobble this" she walked away and did not make sure she even took it! They are supposed to make sure it is taken and document this!
I was promised that a doctor would come Friday night Oct 21...doctor never came ! I found out the woman in her room that had the tylenol died! That night! They killed her!-
I think it cannot get worse!
I get a call that my family member is in pain and they never renewed the meds!
What kind of horror show is this!?
We had to bring her meds and they accepted it!
next day she told me that they had given her a cold egg and it made her sick! (this is now 4 days later and still no doctor..she is in pain so now they have to take her to the er. I called the ems and these incompatents never called the ambulance! I had to have the EMS call the nursing home!..This place is disgrace!

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