Service left quite a bit to be desired. Management...

Service left quite a bit to be desired. Management made sure I will not be returning to this establishment. We waited 10 minutes to be greeted by our server after waiting for 20 minutes after our reservation time at 8 p.m. We were then informed that they were out of several dishes, most of which were the ones we had come there for. We requested bread as soon as the first loaf of bread was brought to the table and we waited for roughly 30 minutes before we were told they were out of bread completely. Once we finally placed our order our food came out cold from the kitchen and our appetizers still had not arrived. our server informed us that she had forgotten to put the appetizer in and it was taken off the check. We asked to speak to her manager regarding the temperature of our food and it took him three requests before he came to see us. We then spoke to the host to ask for the manager and he still didn't come over. Finally after every dish on the table was now completely freezing, are appetizer arrived and he came over and explains that everything on our check has been taken off except the alcohol. When we tried to explain the issues we had had, he told us it had been a busy day and it didn't matter. He then tried to blame our dining experience on our waitress being exhausted and when I try to explain to him that the food temperature has nothing to do with the server he laid down the check and walked away. This gentleman's name was Dodge and he is absolutely the reason I will not be returning to this establishment. I understand that Christmas Eve is a very busy shift for them but the service that we received in regards to our concerns from management is enough for me to see that this establishment is not a place that I would like to spend my money.