3 years ago

Very nice hotel, had 3 rooms but when we wanted to...

Very nice hotel, had 3 rooms but when we wanted to pay for a late check out they told us it was fully booked which it wasn't as many rooms free and we were able to book a night online, so we were lied to. In the end we had to book an extra night when we only needed the room for an extra 3-4 hours. Other hotels you can pay for late check out, this hotel lied and made us pay a whole extra night. Not happy and would go to a different hotel next time.

I rated it 1 star and look at the automated response from the hotel. Says it all really.

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