L Lilli76

Review of ramada plaza london gatwick ho...

Very nice hotel with great transfer facility. The...

Very nice hotel with great transfer facility. The only let down was the restaurant...my lasagne was dry and tasted awful so much so I couldn't eat it. My friends meal was also inedible. However when we were asked about the meal and gave feedback we were then greeted by the manager who was very apologetic and could see the meal looked bad. She then took these meals off the overall bill. Great customer service!