joseph sanchez

Review of Direct Auto Insurance

Its been since November 1st since there insured st...

Its been since November 1st since there insured struck the rear of my vehicle.I have had the run around every single time I call.
Placed on hold forever or just sent to a voicemail that nobody responds to.Clearly there insured admitted fault,and I have done everything on my part w filing the proper documentation and following up w Erica Esolis the claim handler.She never responded to any of my calls until 60 days later stating that there insured never followed procedure and unfortunately my claim will be denied.
Even the claim Supervisor refuses to return my call.
I shall file suit against the driver and continue to harass and post the actions of this company and lack of customer service on every social media that allows me to leave reviews.
1200.00 claim/Are you serious/Ponze scheme all day!!!!!!!!!!