The spa services are excellent. Their ability to b...

The spa services are excellent. Their ability to book and confirm services, especially multiple services, is the opposite. Don't assume you accomplished it because you made a call. If you get one spa service you can use the grotto all day, and the grotto is great. Best advice...just get a single service each and go to the grotto and avoid a lot of irritation. Again, the actual technicians and aestheticians are great, but I will not wrestle with complicated bookings again. Great ghost tour.