.Dont trust entrust!!! ....I had 2 open accounts. ...

.Dont trust entrust!!! ....I had 2 open accounts. One account was cancelled without my consent, then charged my bank account for the cancellation. I called entrust and no one was able to help me. And without my consent reopened the 2nd account, so now they are linked together. They said they cant cancel the 2nd account. If i already paid for the cancelation why do i have 2 accounts again?!?!?! Managers couldnt do anything. If you canceled it on me and charged me then leave the 2nd account closed I dont need it now!!