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gary rosso

4 years ago

For the past two years, Invest West has managed th...

For the past two years, Invest West has managed the condo complex that I have resided in for six years. After a somewhat tenuous beginning, I've been impressed with what I see as a steady and ongoing improvement with not only the management of our complex but relationships with residents and owners.

I attribute much of this improvement to our relatively new on-site manager, Lacey. She has been a welcome addition. Lacey is very importantly a good listener who has assumed ownership with respect to her responsibilities as manager. She is responsive to requests and conscientious with respect to making our complex a desirable place to reside.

The on-site is manager is the face of the management company. How the on-site managers discharges his or her responsibilities often results in the level of satisfaction of the owners.

Lacey is doing well here and I'm pleased to have her available for my questions and concerns. She appears to enjoy her work and in fact even seems to be happy to see me when I enter the office. I do hope Lacey stays on as our manager for the long term.

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