Had an issue with the car I bought from there abou...

Had an issue with the car I bought from there about a month ago and was told the service tech that replaced a part on the car wasn't followed up with the final step of the process leaving me stranded for the evening with my child. It is now a week later and I will have to GO BACK AGAIN because the previous problem (that I had been told was "fixed") is now happening AGAIN forcing me to miss more work. Fair pricing on they're vehicles. But mechanic wise? Seriously. Something needs fixed on that side of things. I would rate higher but my car is STILL HAVING THE SAME ISSUES! I almost feel I deserve something in return simply for just the hassle of all this.