Engie has one of the most underprivileged websites...

Engie has one of the most underprivileged websites among utility and service providers. every time, before entering i have to type 100 times pasw. and user, without ever being identified, then when you least expect it, I find myself in my position! absurd. I have always encountered this problem and also reported it, but it repeats itself. Indeed, this evening, typing the web address, I am not even loaded the page, as if the site did not exist! Exactly, perhaps it would be the case that so much inefficiency was "rewarded" by the flee, flee of customers. I await some problems with the meter, presumed consumption and / or events of this kind, and I greet them!