Doug Davis

Review of Riverside Chevrolet

I went into Singh Chevrolet this morning not only ...

I went into Singh Chevrolet this morning not only to claim a prize I won through a locally distributed scratch-and-win invite in the mail, but see what financing options would be available for a used vehicle. I walked inside the lobby - no one greeted me or asked if I needed assistance. I saw that it was busy, so I took a seat near by and patiently waited. Thirty minutes had passed, and although sales representatives walked by and saw me unattended, again, no one greeted me or asked if I needed assistance. Eventually, I walked up to a sales rep and told him I was here to claim the prize and financial options - he told me to take a seat and someone will assist me. Another thirty minutes passed - no one greeted me or asked if I needed assistance. After an hour, I walked out, and threw the potential prize card in the trash.

That type of customer service is absolutely pathetic and ridiculous. Not to use the race card, but I watched every other person who wasn't Caucasian get service except for me. Is it because i'm white and the sales reps were of different race?
So I didn't get the prize today - Not a big deal. Wasn't expecting anything to be honest. I originally came in as a potential customer, but now I am never returning back. If this is how Singh Chevrolet handles business, then they're creating a horrible image for themselves.