We were referred to this company after a car accid...

We were referred to this company after a car accident in 2016.

I found my case handler to be uncommunicative and often unresponsive. In addition they charge extra if you live in the south of England - clearly unaware that the cost of living is much higher. Maybe they think they're redistributing wealth 'Robin Hood' style, but in fact they're building and reinforcing a divide. Avoid if you're a southerner!

I did receive my compensation in the end and probably in a timely fashion but the poor communication of the process to me made it difficult to know what was going on and I would not recommend to anyone.

Touch wood I don't have another accident anyway!