I don t even know where to begin with this hotel.

I don t even know where to begin with this hotel.

I booked my room on a 3rd party app, go to check in and they can t find my reservation. She asks me to have a seat for 5 minutes while she finds it. 38 minutes letter she is ready for me, after helping everyone who lined up after me. So she s checking me in, shocker, they have the wrong room assigned. At this point I ve been trying to check in for an hour lol. Room gets fixed, then their key card machine breaks. Another 20 mins and I get a key. Room is decent but outdated I felt like it would redeem this place but no. Tub doesn t drain, cable goes out, old appliances, I could honestly keep going. This was a suite. Oh and the WiFi has one bar the entire day/night. There was trash all over the floor I was on for the entire evening, was still sitting there in the morning. I was in room 339 6/5 to 6/6.

Now about their Starbucks . It s not one. There is no barista. A random employee will attempt to mix a coffee for you at the end of the bar in the restaurant. I ordered a white chocolate mocha and got a cup of iced coffee with milk in it.

25$ resort fee which you get absolutely nothing but bad WiFi for. 50$ deposit (still pending)

In closing, this place was a complete and total let down. Zero apologies from staff.

I noticed their fancy 4 diamond plaque and just laughed. I will never stay here again.