Just bought a 2016 Honda Fit and was helped every ...

Just bought a 2016 Honda Fit and was helped every step of the way. They were friendly and offered options but not pushy. Needless to say I had to follow-up twice on getting the second key for our new car, which was a disappointment and the biggest reason I subtracted a star.

The service center is very much like a hospital waiting room. That said, everyone is of course nice to the point of annoying! :) You can wait for service and watch TV, drink coffee/soda, and they have charging ports for your devices.

Very thoughtful with the exception of the key.