Personnel spotty - some are arrogant, some condesc...

Personnel spotty - some are arrogant, some condescending and many are helpful. Some prices are beyond reason and most are market. Had to return flatware after discovering scratches; good thing did not ship home from the store. Bought cologne, discovered a different (cheaper and less popular) kind was wrapped. Most of the low-medium and some high end products are available in US shopping malls in greater variety. Most high end brands have stores in large US cities.