Zero Stars

Zero Stars

We recently were at the Children s Hospital Colorado and needed to have Lab work done. Where we encountered two individuals who did not know how to truly deal with an autistic child who goes into flight mode the moment he knows he is getting blood work done.
When the Lab tech Zac took us back to the room for the lab work. I tried to explain to him that my child is Autistic and has a very difficult time with blood draws where I may have to hold him in order for him to get the blood or we may need another person to help. Right away he told the other lab tech to get behind my autistic child and hold and restrain him which already made the situation worse and as the parent I was trying to calm my child get him to let us see his arm and Zac the lab tech wanted to lower the table down lower on to my autistic child who was in his adaptive stroller which would trap and lock my child in place. At the sound of this my child started to become freaked out and the Lab tech Zac got irritated.
As the parent I attempted to hold my child on the table where my child was wrapped in my arms in away he would feel safer and then Zac the Lab tech said in a raised yelling voice we can t get his blood this way it s not safe. When it is obvious that as the parent of the autistic child I would know best how to help get this blood work done. Zac the Lab tech went on to say after I attempted again to help him understand how this would help him get the lab work that he has felt with Autistic children before and continued to yell at both my self and my child in front of another lab tech who just stood there and another lab tech by the name of kate.
When I tried to take a picture of his name on his name badge Zac the Lab tech turned it over and yelled some more and threatened both my autistic child who is a patient with Children s Hospital Colorado and my self to be kicked out by security. And when I said in a upset voice for him to leave the room and that we did not want to hear him or see him he kept verbally yelling at my autistic child and my self even after the other lab tech Kate told him to walk away. When I asked for their names they refused to provide them by writing it down and said they have no pens or paper and handed a card for the lab. When in fact there are pens that they should have provided the information.
With all of this said I would never Recommend Children s Hospital Colorado to anyone. For anything and if you do go there for treatment I would suggest making sure you get complete medical records for your child including all notes for anyone who has accessed your child s chart.