While Friendship Ford is nearly a 2 hour drive fro...

While Friendship Ford is nearly a 2 hour drive from home, they have an excellent website that's not polluted with annoying pop-ups and aggravating gimmicky features and misleading numbers or photos. After having settled on a specific truck model and shopping at my local Ford dealers, I spend 10 minutes viewing the inventory online for Friendship Ford and immediately identified i'd save thousands of dollars by giving them an opportunity to earn my business. I gave them a call to outline what I was looking for, to discuss details and explain my expectations of a new purchase and trading in my vehicle. Wonderful service via phone, Friendship's staff was quickly able to gather information from me and give me a rough trade in value on my vehicle. Their staff gave me all the numbers and pricing breakdown, coupled with helpful rebate information and disclosed how they do business. In very little time, I was able to immediately identify that I needed to make the drive to Bristol. When I arrived to their dealership I was approached by my salesman, Anthony Campbell, who was a breath of fresh air and easy to communicate with. No nonsense, no pushy sales tactics and no games. They immediately earned my business as we walked across their huge, state of the art dealership campus. I was able to drive, review and discuss the truck I came from Asheville to see and hopefully purchase. In less than 5 minutes time, their team reviewed my trade in and we quickly came to an agreement on what it was worth. In less than 30 minutes time from arriving on site, we were ready to facility the deal. Before executing the deal, their sales manager came to talk with me to ensure I was pleased with the truck I was buying and to offer me the exact same discount on any of their remaining 2019 Rangers. I pumped the brakes and quickly settled on an even higher trimmed out Lariat model that was exactly to my liking. Their inventory is so strong that this allowed me to compare similar models in varying trim levels, side by side. All this to say, their routine practices allowed me to do all my diligence and make a 'no-brainer' decision in comparison to trucks I had picked out at other small dealerships back home. I'd have been a fool to not purchase my truck here. As a consumer, I do enjoy keeping my money local, in my town and establishing a relationship with my service department. But, my hometown dealer could not have been any different than Friendship Ford and did nothing to earn my business. Friendship Ford also offers a free, lifetime powertrain warranty which basically covers anything that has fluids, for the life of the vehicle so long as I own it. All together, everything they offer their customers was more than enough for me to make my final decision. Anthony was excellent at his job, and a pleasure to work with. I suspect so long as I drive a Ford product, they'll all be purchased at Friendship Ford in Bristol.