Kept my truck for 2 days to do a routine service a...

Kept my truck for 2 days to do a routine service and check up. Never followed up with me on status of my service, I had to initiate conversations. Misquoted me the costs and could not get me shuttle service. They stopped using their own shuttles and started using Lyft, who also has no drivers, after waiting 45 minutes I called a taxi and paid for myself. Have used the dealer service center since I purchased my truck in 2015 and have had pretty good service up to this time.